Delivery Policy

At CREATIF CIC, we deliver both digital and physical artwork with care and purpose. As a small UK-based social enterprise, all proceeds go toward supporting grassroots organisations in Myanmar. Please read the details below before placing your order.

 

🖥️ Digital Downloads
Delivery Method: Instant download via email after payment confirmation.

File Format: High-resolution PNG or PDF, depending on the product.

Issues? Contact us at hello@creat-if.com if your download fails or is not received.

🖼️ Physical Prints (Screen Printed & Limited Editions)

🕒 Processing Time
Orders are processed within 3–5 working days.

📦 Shipping Methods
UK Orders: Royal Mail First Class or tracked courier

International Orders: Royal Mail International Tracked or local courier

 

📅 Estimated Delivery Times
UK: 2–4 business days after dispatch

Europe: 5–10 business days

Rest of World: 10–20 business days

Please note: delays may occur due to customs or postal disruptions.

 

📦 Packaging
Prints are shipped in secure tubes or rigid envelopes to prevent damage in transit.

 

🌍 Customs & Import Duties
Customers outside the UK are responsible for any customs or import fees that may apply. These are not included in our shipping charges.

❗ Delivery Issues
If your parcel is damaged or significantly delayed, please email hello@creat-if.com with your order number and details.

We will work with you to resolve the issue quickly.

 

❤️ Thank You
Your purchase directly supports grassroots recovery efforts in Myanmar. Thank you for choosing ethical, purposeful design.