1. Who We Are

CREATIF CIC is a UK-based Community Interest Company using creative design to make a social impact. Our website address is: https://creat-if.com
Company Number: 15278633
Registered Address: 6 Brun Grove, Blackpool, FY1 6PG, United Kingdom
Email: hello@creat-if.com

2. What Personal Data We Collect and Why

We collect and store only the personal information necessary to process your order or respond to your inquiry.

When you shop with us:

Name

Billing and Shipping Address

Email Address

Phone Number (optional)

Order Details

This is used to process and deliver your order, confirm payments, and communicate with you regarding your purchase.

When you contact us:

Your name, email address, and any information you choose to include in your message are stored so we can respond to your query.

When you subscribe to our newsletter:

We store your name and email address for the purpose of sending occasional updates, offers, and news related to our social enterprise and products.

You can unsubscribe at any time using the link in the footer of our emails.

3. Payment Information

We do not store or process your payment details directly. All payments are securely handled by third-party providers such as: Stripe / PayPal

These providers collect and store your financial information in accordance with their own privacy policies.

4. Cookies

Our site uses cookies to:

  • Remember your shopping cart contents
  • Improve website functionality
  • Understand visitor interactions via analytics

You can manage or disable cookies in your browser settings. For more detail, please refer to our Cookie Policy (if applicable).

5. Who We Share Your Data With

We do not sell or trade your personal data.

We only share data with trusted third parties to fulfill your order or improve our service, including:

  • WooCommerce and WordPress (site platform)
  • Payment processors (Stripe, PayPal)
  • Email marketing tools (e.g. Mailchimp)

These providers only access the data necessary to perform their function.

6. How Long We Retain Your Data

  • Order information: retained for 7 years for tax and accounting purposes.
  • Contact form entries: retained for up to 12 months.
  • Newsletter subscriptions: retained until you unsubscribe.

7. Your Data Rights

  • Under UK GDPR law, you have the right to:
  • Access the personal data we hold about you
  • Request corrections to your information
  • Ask for your data to be deleted
  • Object to or restrict our use of your data
  • Lodge a complaint with the UK Information Commissioner’s Office (ICO)

To request any of the above, email us at hello@creat-if.com

8. Children’s Privacy

Our site is not intended for individuals under the age of 16. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this policy from time to time to reflect changes in law or business practices. The latest version will always be available at:
https://creat-if.com/privacy-policy

Contact

If you have any questions about how we use your data:
📩 Email: hello@creat-if.com
🌐 Website: https://creat-if.com